Privacy Policy

Last Updated: August 2026

Welcome to Education Pen ("Company", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry form, interact with our advertisements, or use our services related to MBBS admissions abroad.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• City and State
• NEET Score
• Academic Qualifications
• Preferred Country or University
• Any information voluntarily provided through forms, WhatsApp, email, or phone calls

Automatically Collected Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Tracking Data

2. How We Collect Information

We collect information through:

• Website enquiry forms
• Contact forms
• Meta (Facebook & Instagram) Lead Ads
• Google Ads Lead Forms
• WhatsApp enquiries
• Phone calls
• Email communications
• Landing pages and admission forms

3. How We Use Your Information

We use your information to:

• Provide MBBS admission counselling services
• Contact you regarding university admissions
• Verify eligibility for MBBS programs abroad
• Send admission updates and important notifications
• Provide university fee structures and admission details
• Respond to enquiries and support requests
• Improve our website and marketing campaigns
• Comply with legal and regulatory requirements

4. Advertising and Tracking Technologies

We may use the following tools and technologies:

• Google Analytics
• Google Ads Conversion Tracking
• Google Remarketing
• Meta Pixel (Facebook Pixel)
• Meta Conversions API

These technologies help us understand visitor behavior, improve user experience, optimize advertising campaigns, and measure marketing performance.

Third-party advertising platforms may use cookies and similar technologies to show personalized advertisements based on your browsing activity.

5. WhatsApp, SMS & Email Communications

By submitting your information through our website, forms, advertisements, or any communication channel, you consent to receive:

• Admission updates
• Counselling calls
• WhatsApp messages
• SMS notifications
• Email communications

You may opt out of marketing communications at any time by contacting us directly.

6. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared with:

• Partner Universities
• Admission Processing Teams
• Visa Assistance Partners
• Educational Institutions
• Government Authorities when required by law

Information is shared only when necessary to provide educational consultancy and admission-related services.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Loss or destruction

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide counselling and admission services
• Fulfill legal obligations
• Maintain records for operational purposes

9. Cookies Policy

Our website uses cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Track advertising performance
• Store user preferences

You may disable cookies through your browser settings, though some website features may not function properly.

10. Third-Party Links

Our website may contain links to universities, educational institutions, and third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any external websites they visit.

11. Children's Privacy

Our services are intended for students and parents seeking higher education opportunities. We do not knowingly collect personal information from children under 13 years of age without parental consent.

12. Your Rights

You may request to:

• Access your personal information
• Update or correct your information
• Request deletion of your information
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

13. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

14. Contact Information

Education Pen
Website: https://educationpen.in
Email: info@educationpen.in
Phone: +91 9540331156

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.